Track My Order

Enter your order number below to track your package. It can be found in the confirmation email you received right after your purchase.

Where to find your order number

Votre numéro de commande figure dans l'e-mail de confirmation envoyé à l'adresse utilisée lors de l'achat, juste après la validation du paiement. Si vous ne le voyez pas, vérifiez votre dossier de courrier indésirable.

Vous ne retrouvez pas cet e-mail ? Écrivez-nous sur WhatsApp au +33 7 80 96 56 50 avec votre nom et l'adresse e-mail de la commande : nous vous renvoyons le numéro.

Your order in 4 steps

From payment validation to receipt, allow 4 to 5 working days for standard tracked delivery.

Order confirmed

Your payment has been validated. You will receive a confirmation email with your order number.
Compatibility verified

Before preparing the package, we verify that the product is a match for your vehicle. In case of doubt, we will contact you via WhatsApp or email and may ask for a photo of your screen.
Shipped within 24 to 48 hours

Your package will be dispatched from France within 24 to 48 hours after verification. You will receive a tracking number via email, which will allow you to track your shipment on this page.
Delivered within 4 to 5 business days

Allow 4 to 5 working days in total between your order and receipt, with standard tracked delivery. Upon receipt, you have 14 days to change your mind and a 2-year warranty.

Is your parcel stuck, or marked as delivered without being received?

Le suivi ne bouge plus depuis plusieurs jours. Écrivez-nous sur WhatsApp avec votre numéro de commande. Nous ouvrons une enquête auprès du transporteur et vous tenons informé.

Le colis est indiqué livré, mais vous ne l'avez pas reçu. Vérifiez d'abord votre boîte aux lettres, l'accueil de votre immeuble, vos voisins et un éventuel avis de passage. Si vous ne trouvez rien, écrivez-nous sur WhatsApp : nous lançons l'enquête transporteur et suivons le dossier jusqu'à sa résolution.

Dans les deux cas, écrivez-nous en premier : c'est nous qui gérons l'enquête avec le transporteur.

Good to know about delivery

Expédition depuis la France, en livraison standard suivie.
Livraison offerte dès 199 € d'achat en France, en Belgique et en Suisse, aux mêmes conditions. En dessous, les frais sont affichés au panier avant paiement.
Le délai d'expédition démarre après la vérification de compatibilité. Si nous avons besoin d'une photo de votre écran, une réponse rapide de votre part évite de retarder l'envoi.

Une question sur votre commande ?

Écrivez-nous sur WhatsApp avec votre numéro de commande, 7 jours sur 7 de 9 h à 20 h. En journée, nous répondons en général dans l'heure.

Voir la FAQ Écrire sur WhatsApp

Need help?

Team available to respond 7 days a week, via WhatsApp.

Contact support

Consult help

Frequently Asked Questions

You already have an original touchscreen that suits you: get a box, it adds wireless CarPlay and Android Auto to your screen, without changing anything. Your car has a classic head unit or a small screen: get a CarPlay screen, which replaces it. In doubt? A photo on WhatsApp is enough.

Use the make / year / model selector, or send a photo of your screen via WhatsApp. We verify the compatibility of every order before shipping. If the product does not fit your vehicle, it can be returned for a full refund.

Yes. All of our screens and head units are compatible with wireless Apple CarPlay and Android Auto. Your phone connects automatically when you start the engine. Navigation, music, calls, and messages are displayed on the car screen, regardless of your smartphone.

30 to 45 minutes on average, no special skills required: the products plug into the original connectors, instructions provided, WhatsApp support during installation. Would you rather delegate? Check the option for installation by a partner professional for €69 on the product page.

Shipped from France within 24 to 48 hours after compatibility verification, followed by tracked delivery: allow 4 to 5 business days in total. Free delivery on orders over €199 in France, Belgium, and Switzerland. Track your order on the Track my order page.

You have 14 days after receipt to change your mind, provided the product is complete and in its packaging. If the product is not compatible, it will be taken back and fully refunded. Each product is guaranteed for 2 years, with customer support based in France, in Martigues, reachable on WhatsApp 7 days a week.

See all questions in the help center →

Free delivery

From €199 of purchase, in France, Belgium and Switzerland

Secure payment

Credit card, PayPal, Apple Pay, Google Pay or pay in 3 installments interest-free with Klarna

Fast delivery

Ships within 24 to 48 hours

French Customer Service

7 days a week, from 9 a.m. to 8 p.m., on WhatsApp

2-year warranty

After-sales service in France

Returns within 14 days

14 days after receipt to change your mind